Cloud Support Services
Groundwork Tech offers high quality remote and/or on-site Cloud Support Services, to end users and 3rd party independent software providers, for all Microsoft business tools. Our remote support services will reduce costs, as you’ll no longer need onsite support, and offer expert resolution services 24/7 in line with service level agreements.
See the benefits of cloud Support Services for the Microsoft suite of business tools below, and talk to us about the benefits of our service packages, and migration to cloud based services.
Office 365 Support
Keep your staff performing at optimum levels by using Groundwork Tech’s Cloud Support Services for Microsoft Office 365. With our quick response and resolution times your staff will be able to work effectively and continue to access their data from anywhere.
- Office 365 is future proof as it can be updated in the cloud
- Problems can be resolved quickly and remotely by our Cloud Support Services
- Data is stored securely off site with no requirement for hardware or onsite maintenance
- Our services support staff working at your premises and remotely
Talk to the experts at Groundwork Tech about how Office 365 and our Cloud Support Services could benefit your business.
Groundwork Tech, in association with Microsoft, will migrate your systems to the Microsoft Azure platform and offer you a full remote Cloud Support Service. We also offer cost effective Cloud Support Services on behalf of independent software providers.
- Massively reduced administration and support costs
- High availability of 99.9% for the application and the data
- No expensive hardware required onsite for data storage
- Flexibility to support businesses of all sizes
Whether you already use the Azure platform, or you want to know the full benefits of migrating to Azure, talk to us about your requirements.
Our Cloud Support Staffing Services for businesses using Intune allows your staff to work at peak productivity and stay connected whether in the office or working remotely. Our expertise and experience means we can proactively keep your systems running at optimum performance levels either remotely or with on-site support.
- Effective Cloud Support Services for end users and 3rd party providers
- Centrally managed deployment of updates
- Monitor your systems and devices to proactively avoid problems
- Integrate your current system center configuration manager infrastructure
Intune has many benefits for system center configuration management and our experience in Cloud Support Systems can help your business to take full advantage of them.
Outlook/Skype for Business
We don’t take Outlook and Skype for Business for granted. They instantly connect us to colleagues and customers, allow us to share information on screen, and save huge amounts of money in travel and communication costs. Groundwork Tech provides support for small to mid-size clients who were part of the and Concierge initiatives:
- Provide virtual account management support for deployment and configuration
- Share technical issue resolution knowledge and deployment/adoption processes best practices
- Help with smooth on-boarding of customers and partners
- Maintain a strong working knowledge of the services to proactively address customer needs
Groundwork Tech Cloud Support Services resources will help keep your business connected so your staff can carry on their collaboration on Outlook and Skype for Business.